Privacy Policy

Introduction
We take safeguarding online privacy seriously. This statement outlines how we collect, use, and protect your information. By using our services, you agree to the practices described.

Who We Are
Miracle Moon Limited is responsible for the collection, processing, and storage of your personal data. We manage personal information in accordance with the Data Protection Act 2018 and the GDPR. Any questions about our data processing should be directed to hello@miraclemoon.co.uk.

Scope
This policy applies to all processing activities where we act as a data controller, including the collection, use, transfer, storage, and deletion of personal information.

Principles
We adhere to the following principles:

• Collect data for specific, clear purposes.
• Limit data collection to what is necessary.
• Use data only for its intended purposes, unless otherwise consented.
• Apply high security standards to protect your data.
• Retain data only as long as necessary or as required by law.

Information Collected
We may collect the following types of personal data:

• Personal details (e.g., name, email)
• Family details
• Lifestyle and social circumstances
• Financial details
• Health information (with special protection)

When We Collect Information
We collect information when you:

• Sign up for our newsletter or mailing list
• Download an opt-in
• Join a course, membership, or program
• Contact us via our website, social media, phone, or email
• Post on our social media, website, or blog
• Work with us commercially

How We Use Information
Your data may be used to:

• Process bookings for products or courses
• Create a profile on our site
• Send newsletters or provide requested information, products, or services
• Ensure content is presented effectively
• Allow participation in chosen services
• Notify you about changes to our services

Information Storage
We store your email, first name, surname, and other necessary details via Klaviyo. Klaviyo has its own privacy policy, which can be found here. Our website is hosted on Webflow, which also has its own privacy practices detailed here. We will never sell or share your information with third parties.

Legal Basis for Processing Your Data
Processing your data is lawful if it falls under one of the following:

• You have consented
• It's necessary for contract performance
• It's required by law
• It's to protect vital interests
• It's in the public interest
• It's in our legitimate interest or that of a third party

Links from Our Site
Our site may link to external websites. We are not responsible for their privacy policies. Please check their policies before submitting personal data.

Marketing Emails
You can unsubscribe from marketing emails at any time by emailing hello@miraclemoon.co.uk or clicking the unsubscribe link in the email. It may take up to 24 hours for this to take effect.

Website Analytics & Targeted Marketing
We use Google Analytics to enhance user experience and improve our services. This third-party service collects data in accordance with their privacy policies. From time to time, we may present you with targeted advertisements using platforms like Facebook, Twitter, Google, and Instagram.

Changes to Our Policy & Future Processing
We may update this policy as necessary. Changes will be posted on our website at www.miraclemoon.co.uk and we may contact you by email to notify you.

Policy Details
This privacy notice was published on 1st September 2024 and last updated on 1st September 2024. For any concerns about how we collect, use, or share your information, please contact our Data Protection Officer at hello@miraclemoon.co.uk.

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